Terms and Conditions

1. INTRODUCTION AND ACCEPTANCE

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Coats Music LLC ("we," "us," or "our"), a Texas-based company. By accessing or using Coats-music.com ("Website"), you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

2. DEFINITIONS

• "Content" means all instructional materials, videos, audio recordings, sheet music, tablature, musical exercises, and other educational resources available through the Website.
• "User" means any person who accesses or uses the Website.
• "Member" means a registered user with an active subscription.
• "Subscription" means paid access to premium features and content on the Website.
• "Student Content" means any materials uploaded or submitted by users.

3. ACCOUNT REGISTRATION

3.1 Eligibility

You must be at least 18 years old to create an account. If you are under 18, you may only use the Website with the involvement of a parent or legal guardian who agrees to be bound by these Terms.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.

3.3 Account Security

You are responsible for:

• a) Maintaining the confidentiality of your account credentials
• b) All activities that occur under your account
• c) Notifying us immediately of any unauthorized access
• d) Ensuring that you properly exit your account at the end of each session

4. SUBSCRIPTION AND PAYMENT TERMS

4.1 Subscription Plans

Your subscription will continue until terminated. To use the service, you must have internet access and provide a current, valid, accepted method of payment.

4.2 Billing

• a) By starting your subscription, you authorize us to charge your payment method at the then-current rate
• b) We may change the subscription fees at any time with 30 days' notice
• c) Payments are non-refundable except as expressly stated in our refund policy
• d) You are responsible for any applicable taxes

4.3 Automatic Renewal

Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew, and you authorize us to charge your payment method for the renewal term.

4.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support. If you cancel, you may continue to use the service through the end of your billing period.

5. USER CONDUCT AND OBLIGATIONS

5.1 Prohibited Activities

You agree not to:

• a) Use the Website for any illegal purpose
• b) Violate any applicable laws or regulations
• c) Impersonate any person or entity
• d) Harass, abuse, or harm another person
• e) Interfere with or disrupt the Website
• f) Attempt to gain unauthorized access to the Website
• g) Use automated means to access the Website
• h) Transmit any viruses or harmful code

5.2 Content Guidelines

You may not upload, post, or transmit any content that:

• a) Infringes any intellectual property rights
• b) Is defamatory, obscene, or offensive
• c) Contains harmful computer code
• d) Violates any person's privacy rights
• e) Constitutes unauthorized advertising
• f) Contains false or misleading information

6. OWNERSHIP AND INTELLECTUAL PROPERTY

6.1 Our Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is our property or the property of our licensors and is protected by United States and international copyright laws.

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Content solely for your personal, non-commercial use.

6.3 Restrictions

You may not:

• a) Modify, reproduce, or distribute the Content
• b) Remove any copyright or proprietary notices
• c) Transfer your account to another person
• d) Use the Website for commercial purposes
• e) Create derivative works
• f) Attempt to decompile or reverse engineer any software

7. USER CONTENT AND FEEDBACK

7.1 License Grant

By submitting any content to the Website, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content.

7.2 Representations and Warranties

You represent and warrant that:

• a) You own or have the necessary licenses, rights, consents, and permissions to all content you submit
• b) Your content does not infringe any third-party rights
• c) Your content complies with these Terms and applicable law

8. TECHNICAL SUPPORT AND SERVICE AVAILABILITY

8.1 Support Services

We provide technical support through email and our help center. Support hours and response times may vary.

8.2 Service Availability

We strive to maintain Website availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Website at any time.

9. LIABILITY AND DISCLAIMERS

9.1 Warranty Disclaimer

THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COATS MUSIC LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE.

9.3 Maximum Liability

Our maximum liability to you for any cause whatsoever shall be limited to the amount paid by you to us during the twelve (12) months prior to the claim.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Coats Music LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• a) Your access to or use of the Website
• b) Your violation of these Terms
• c) Your violation of any third-party right
• d) Any claim that your content caused damage to a third party

11. TERMINATION

11.1 Termination by You

You may terminate your account at any time by following the instructions on the Website or contacting customer support.

11.2 Termination by Us

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including:

• a) Violation of these Terms
• b) Suspected fraudulent, abusive, or illegal activity
• c) Non-payment of fees
• d) Extended periods of inactivity

11.3 Effect of Termination

Upon termination:

• a) Your right to access the Website will cease immediately
• b) All licenses granted to you will terminate
• c) You remain liable for all amounts due
• d) Sections 9, 10, 12, and 13 survive termination

12. DISPUTE RESOLUTION

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

12.2 Mandatory Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in Texas under the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND COATS MUSIC LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.4 Small Claims Exception

Either party may bring an individual action in small claims court instead of arbitration.

13. GENERAL PROVISIONS

13.1 Entire Agreement

These Terms constitute the entire agreement between you and Coats Music LLC regarding the Website.

13.2 Severability

If any provision of these Terms is found to be unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.

13.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at our sole discretion.

14. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on the Website with a new effective date. Your continued use of the Website following such changes constitutes your acceptance of the modified Terms.

15. CONTACT INFORMATION

For questions about these Terms, please contact: